Swiss Army Knife Mall ships by UPS, USPS, FEDEX, DHL and numerous carriers for larger orders.  Unless otherwise specified, orders are normally shipped by standard UPS Ground service.  In stock items are normally shipped the next business day after the order is received.  

There is a flat $7.95 shipping charge on Swiss Army Knife orders.

Swiss Army Knife orders shipped to Canada:  Add $6 to the US shipping costs.

Swiss Army Knife orders shipped to other locations around the world:  Add $9 to the US shipping costs.  

Import duties, taxes and charges are the buyer's responsibility.

Your Swiss Army Knife shipping costs will automatically be calculated when you place your order at Swiss Army Knife Mall. 

If you have any questions please contact us at nae@swissarmyknifemall.com.

RETURN POLICY - SATISFACTION GUARANTY

RETURN POLICY: Our SATISFACTION GUARANTY.  Products can be returned to Swiss Army Knife Mall for any reason within 30 days from the date shipped for a full refund of the purchase price.  Shipping will be refunded on defective or mis-delivered products that are returned.

The product must be returned in new, unused and unaltered condition, along with the original packaging.  Swiss Army Knife Mall will not be obligated to accept any returns of products submitted more than 30 days after shipment to the customer, excluding returns of a defective product.

Should you receive a product you feel is defective make sure you contact us.  We deal with quality products and most of these Swiss Army Knife Products carry a lifetime warranty from the manufacturer.  Also, you need to contact us because some manufacturers wish to have defective products returned directly to them.

To obtain a RA#,e-mail us at support@swissarmyknifemall.com, or call us at (541) 523-3604.  We will give you a RA# that must be clearly indicated on the outside of the return parcel, as well as on any paperwork.  RA#'s are valid for 30 days from the date of issuance.